rates and packages
Pinetrees has hosted families for over 100 years, and many people who came as children now bring their own children and grandchildren. We’ve heard many of our guests reminisce about their children learning to walk or ride a bike on the Pinetrees lawn.
Families return to Pinetrees every year because it's safe for kids who enjoy a level of freedom above and beyond other holiday destinations. They soon meet up with other kids, forget about social media, and rediscover the fun and adventure of swimming, snorkelling, bike riding, beachcombing and exploring. They can even watch Gower Wilson milk the cows. Meanwhile, parents get a break from shopping, cooking and cleaning, and enjoy relaxing dinners together, or with new friends. High energy daytime activities combined with early kids' dinners and a babysitter (if you want one) are some of our secrets to a happy family holiday. A journalist from the Sydney Morning Herald confirms all of this in her review of Lord Howe as a great family destination.
The best feature of a Pinetrees family holiday is the limited travel time - remember that 8 hour flight to Bali? Lord Howe Island is less than 2 hours flight from Sydney and Brisbane, and the commute from the airport to the lodge is about 5 minutes. Once you arrive, the activities and sustenance are at your doorstep.
The Family Package includes:
- FREE accommodation and meals for children under 10 when you stay together in a One Bedroom Suite, Garden Cottage or 4 Bedroom Cottage (not valid for travel between 1/01/17-30/4/17, 15/9/17-8/10/17, 8/12/17-30/4/18, 22/9/18-14/10/18 and 18/12/18-28/4/19)
- kids' meals and babysitters (babysitter charge not included)
- high chairs, cots,baby monitors and prams
- full breakfasts
- lunches (either at Pinetrees, gourmet BBQ hamper or packed lunch)
- afternoon teas
- 4 or 5 course dinners
- use of all lodge facilities
- island airport transfers
All rates are in Australian Dollars (AUD) and include GST.
Stays longer than 5 nights attract additional discounts off the rack rate.
Our 5 night 'all inclusive' rate includes island airport transfers, use of lodge facilities and all meals - full breakfast, lunch (either at Pinetrees, gourmet BBQ hamper or packed lunch), afternoon tea and 4 or 5 course dinner. The 5 night 'all inclusive' rate excludes drinks, airfares and other applicable levies and taxes. Our 5 night 'bed & breakfast' rate includes island airport transfers, use of lodge facilities, full breakfast, afternoon tea, 4 or 5 course dinner on the night of arrival and evening transport to local restaurants. The 5 night 'bed & breakfast' rate excludes drinks, airfares and other applicable levies and taxes.
Bed & Breakfast rate
There are no cooking or self catering facilities at Pinetrees, so all 'bed and breakfast' guests should have lunch and dinner at local cafes and restaurants. 'Bed and breakfast' guests are welcome to book for lunch or dinner at Pinetrees by 9am on the day, although seats are not guaranteed due to high demand. The 'bed and breakfast' rate is not available for our 3 Bedroom Cottage, 4 Bedroom Cottage or Garden Cottages. The 'bed and breakfast' rate is not available for any rooms from 19 December to 20 January (inclusive). All guests in each room must book the same rate (i.e all guests must be on an ''all inclusive' rate or 'bed & breakfast' rate). Pinetrees will not accept bookings with mixed rates within one room.
Pinetrees Travel provides the best available airfares to Lord Howe Island. Qantaslink is the only airline to service Lord Howe Island and has connections from 750 global destinations as part of the One World Alliance. International travellers can sometimes include flights to and from Lord Howe in tickets to Australia. Please check with your travel agent. You can then use our accommodation rates for land content only.
Flights to Lord Howe Island are sometimes cancelled due to weather. It is important that you purchase travel insurance that covers the cost of additional accommodation, or lost accommodation, due to 'weather' cancellations.
Check-in & check-out
Check-in time is 2pm and check-out time is 10am. Early check-ins and late check-outs are sometimes available. Please check with Pinetrees staff on the day.
Packages and special offers can't be combined. We'll always find the best package or offer for guest requirements.
Sole use of rooms is permitted, except with the 'bed and breakfast' rate. Please inquire for sole use rates.
Additional children and adults in rooms
When sharing with 2 adults: 1. children under 5 are free of charge; 2. children aged 5 to 14 are charged 65% of the adult tariff; 3. all other guests aged 15 and over are charged 75% of the adult tariff. As part of Lord Howe's World Heritage listing, Pinetrees is licensed for 75 guests, and all people aged 5 and over are considered to occupy one licensed bed. All guests in each room must book the same rate (i.e all guests must be on a 'all inclusive' rate or 'bed & breakfast' rate). Pinetrees will not accept bookings with mixed rates within one room.
Rates for children
Children under 5 are free of charge when sharing with 2 adults, or one adult paying the sole use tariff. Children aged 5 to 14 are charged 65% of the adult tariff. All children aged 5-14 must share with another child, two adults or one adult paying the sole use tariff.
Pinetrees Lodge reserves the right to alter rates without notice.
A non-refundable deposit of $250 per person is required to confirm a reservation.
All deposits are non-refundable and non-transferable. A cancellation fee of 25% of the total tariff will be charged for cancellations or changes made to bookings 45-15 days before arrival. A cancellation fee of 100% of the total tariff will be charged for cancellations or changes made to bookings 14 days or less before arrival. A cancellation fee of 100% of the total tariff will be charged for no show on the day of arrival. There are no refunds for early departures. There are no refunds for delayed arrivals due to delayed/cancelled/disrupted travel plans. Specific cancellation conditions apply to special interest groups, big family groups and to bookings in December and January. These are advised at the time of booking.