We love TripAdvisor and we love hotel and restaurant reviews ‘by the people for the people’. It’s great - people sharing their thoughts from recent experience and offering constructive advice on how to improve the food, service or accommodation, and all of this without inducements or bias. You beauty! Better still, the reviewers remain anonymous and the business gets a chance to respond to the review – all according to strict guidelines and etiquette. Surely this sounds better, and more interactive, than the local Lonely Planet Guide? …Read More
About Dani Rourke
HELP! I have 2 children, 25 staff and up to 85 guests. I was a lawyer for 10 years, but recently escaped. My husband and I moved from Sydney to beautiful Lord Howe Island to run Pinetrees Lodge, which has been in my family for 6 generations. I'm writing about family business, island life and the whole work/family disaster. Did someone say balance?